shipping & returns
Every journal is made to order, so here’s what to expect between placing your order and holding your journal.
what happens after you order
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1
you order
Choose your size, leather and cords, and check out online.
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2
we make it
3-5 business daysWe cut, assemble and finish your journal by hand. Busy seasons and custom requests may take a little longer.
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3
it ships
We email you tracking information as soon as your journal is on its way.
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4
it arrives
Delivery time depends on where you are and the shipping method you choose.
shipping details
Processing time
Most orders are finished and ready to ship within 3-5 business days.
Shipping rates
Shipping is calculated at checkout based on your location and the shipping method you choose.
Tracking
You’ll get an email with tracking information once your order ships.
Delivery time
Depends on your location and the carrier, and starts once your journal ships.
returns & exchanges
All sales are final
Because every journal is made to order and personalized for you, we can’t accept returns or exchanges.
Check before you order
Please review your size, leather, cords and any initials carefully before checking out.
Something wrong?
If your journal arrives damaged or there’s another problem with your order, contact us as soon as possible and we’ll work with you to make it right.
questions about an order?
Send us a message and we’ll get back to you. You might also find your answer in our FAQs.